Terms & Conditions

Pricing

All of our prices are in Australian dollars (AUD) and include GST (Australian goods and services tax) as of 2015. Product prices are regularly updated when price changes are received from our suppliers.

If you find a cheaper advertised price somewhere else, email or phone us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.

Total costs of the goods or services offered including all appropriate shipping/handling charges and taxes.

Where the total cost of the transaction cannot be ascertained in advance you must include a statement to that effect and provide a description of the method that will be used to calculate it.

Shipping

Mereenie H2O provides free same day delivery for orders placed before 2pm in the Alice Springs town area. There is no delivery charge, provided that the order is for two or more fifteen litre bottles. Orders placed after 2pm will be delivered the following working day.

In the event that an ordered item is not available, or if we are unable to fulfil your order, we will notify you within one business day to arrange an agreeable alternative item, a backorder or a full refund.

Refunds

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don't perform as advertised.

Security

This website contains secure areas located at https://mereenieh2o.com.au indicated by a padlock symbol in the browser. Mereenie H2O uses SSL (Secure Sockets Layer) for transmitting private information by encrypting the data transferred over the Internet. This protocol is a standard used by many web sites when you submit confidential information, such as credit card numbers and other personal data.

We don't get to see your credit card details and we will never store your credit card details on our servers.

If you have any concerns or enquiries about your security while using our website, please contact us for more information.